Rules
How RYVA delivers keys, handles replacements, and unlocks Exclusive.
Delivery to buyer email only
Digital keys and access codes are delivered strictly to the email you enter at checkout. We do not send codes to third-party inboxes, messaging apps, or alternate addresses. Check spam/junk if nothing arrives within the stated delivery window.
Digital keys
All lots are digital — game keys, plan credits, or access codes. There is no physical shipping. Once a key is revealed or redeemed, it is considered delivered. Platform (Steam, console store, Rockstar Launcher, etc.) is listed on each product.
Replacements & refunds
If a key is invalid or already redeemed before you use it, contact support with your order ID and buyer email for a one-time replacement when stock allows. No refunds after a key is successfully activated or after the stated claim window. Chargebacks without contacting us first may lock the account.
Exclusive unlock via GTA VI purchase
Closed Circuit Exclusive access opens only when you buy GTA VI on RYVA — Standard Edition or Ultimate Bundle. That purchase unlocks the Exclusive vault and early access before the public Nov 19 launch. A login key alone does not grant Exclusive stock unless you also hold GTA VI access from RYVA.
Closed Circuit chat
The private Closed Circuit chat is for members who unlocked Exclusive by purchasing GTA VI Standard or Ultimate on RYVA. Chat access follows Exclusive status and can be revoked for abuse or chargebacks.
No Rockstar affiliation
RYVA is an independent digital shop. Product and franchise names belong to their respective owners and are listed for catalog clarity only.
RYVA support
Questions about delivery, replacements, or Exclusive unlock — email us or message on Telegram.
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